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A Tradition of Excellence These days, a lot of companies say they obsess about their customers, and we applaud them for finally "getting it." At the Travel Doctors, we've always put our customers first. More than a trendy marketing philosophy, customer service is our passion. More important, it is our habit.
For over 25 years, we've been helping people take trips. We've worked behind the scenes to plan thousands of memorable vacations and countless productive business trips. We've saved so many hardworking Appalachian families so much time and money that our reputation has spread far beyond the boundaries of the Tri-State to places from New York to Mexico to Europe and many more.
With more than $4.5 million in annual sales, the Travel Doctors demonstrate our experience every day. We're very proud of the fact that we have virtually no employee turnover. In fact, in ten years, we’ve lost only one employee. We think that says a lot about the dedication of our employees, and about another of our passions, providing an excellent place to work.
A Tradition of Service
Over the years, we’ve worked closely with hundreds of businesses, taking the place of an in-house travel coordinator. We’ve gone the extra mile by providing 24-hour emergency service and 30-day in-house billing. Our corporate customers work with a designated consultant who can be reached at work or at home should the need arise. From either location, our consultants can issue electronic tickets, which can eliminate a lot of hassle at the airport. Without the Travel Doctors, you’re on your own. With us, you can rest assured you’re getting the most value for your travel dollar.